Frequently Asked Questions

Grip Places for Business

How do I get my business in the Grip Places app?

It’s easy to get started and free to sign up. We have a dedicated customer support team that will add your business and set up your account to manage your locations in our dedicated business portal. For a quick demo or to learn more please schedule a quick call with one of our team members. If you would rather you can always contact us.

How can Grip Places help my business grow?

Once you have signed up, Grip Places makes it very easy to run promotions/discounts, curate a detailed profile, and even run menu specials to help bring guests in the door. We’ll help you track which promotions work for you, and which ones don’t, and offer tips and tricks to get the most out of the powerful Grip platform.

 

Why doesn't Grip Places do star ratings and reviews like everyone else?

We strongly believe that guest opinions don’t translate well to your typical 1 to 5 star rating scale. For example, it’s not fair for your business to receive a 1-star review because someone had to wait 30 minutes for a table during the brunch rush. Reviews are equally problematic to restaurants and bars since many reviews become outdated and irrelevant over time.

Why should I use Grip Places over making my own app?

Building and managing a great app is difficult. Grip’s team has decades of experience building world class applications and we’re dedicated to constantly evolving to help your business get discovered.

 

What is the cost?

Grip is always free to join, add and manage locations to increase your visibility within our app. You can upgrade with streaming cameras and data insights. See our pricing for details.
 

Data Analytics

What data will you provide?

We are actively developing a data reporting system to help businesses gain valuable insights on their customer demographics and behavior. This data will be identified through consumer app usage and visual data captured through live streaming cameras. 

How will I access my location data?

You will have access to a secure business portal to manage your locations and view data insights. Our data offerings continue to evolve, so please reach out to discuss what’s possible today and what is coming soon.

Am I able to access camera data without a camera installed?

No – camera data is not collected/provided unless cameras are installed. However, you are able to create an account for free with vibes/amenities/offerings, a digital menu (Free QR Code) and ‘claim your business’ on Grip Places that will enhance your discoverability to app users. Even without cameras, Grip can provide valuable app data in an anonymized way to give you a better sense for what users are saying about your establishment to help you attract the right customers and grow your business.
 

Live Streaming Cameras

How does live streaming work in the Grip Places app?

Live streaming cameras are installed at a birds-eye view angle to showcase the general atmosphere of the business. The cameras provide a 15 second clip on the app that refreshes every 10 minutes. Our goal is not to be invasive, only to showcase the vibe and atmosphere of your establishment.
 

Do the cameras violate consumer privacy?

No. Facial-Blurring technology has been implemented into our product to protect privacy. Faces of patrons are blurred out to prevent individual identities from being exposed. 

Are cameras able to serve as a security camera service as well?

No. Grip Places does not and will not double as a security service. We do not record any video, only live stream as it’s own individual service. Facial blurring also prohibits our cameras from being used to identify faces in a ‘security’ circumstance.

Do the cameras record?

No. Grip cameras do not store camera feeds, but rather execute facial blurring and then send the encrypted (secure) video clip up to the cloud where we then present it to app users. They are Live-Stream Only, sending 15 second clips taht refresh every 10-30 minutes.

Am I able to use my current security cameras to live stream though the app?

No. We must provide you with the specific camera that will need to be installed, in addition to a special video ‘controller’ (like a mini computer) with our proprietary facial blurring technology installed. Only our cameras are capable of blurring faces, encrypting the video, and sending it to our servers.

Are the cameras hardwired or Wi-Fi?

Hard-wired. Our cameras cannot be connected via wi-fi due to security reasons. Wifi is a common security vulnerability and can be exploited by educated attackers.

Do I have ability to turn cameras on and off?

Yes. Business Owners/Operators have full autonomy over when cameras are on/off to the public on the app. When cameras are not live streaming they will still be collecting 100% anonymized, secure data for your business. Cameras also turn off automatically according to your business hours that are set in our system, so you don’t need to babysit the cameras either.

How many app users do you have?

Contact Sales for current user figures. Grip Places is growing every day and will be expanding into new markets on a regular basis.

Questions about Grip Places?

Curious about Grip Places? Fill out the form below to to speak with one of our specialists.

Phone

(877) 420 – 9222

Headquarters

Denver, CO

Email

info@gripplaces.com

Download the Grip Places App Today and See for Yourself

App Store
Play Store
Privacy Settings
We use cookies to enhance your experience while using our website. If you are using our Services via a browser you can restrict, block or remove cookies through your web browser settings. We also use content and scripts from third parties that may use tracking technologies. You can selectively provide your consent below to allow such third party embeds. For complete information about the cookies we use, data we collect and how we process them, please check our Privacy Policy
Youtube
Consent to display content from Youtube
Vimeo
Consent to display content from Vimeo
Google Maps
Consent to display content from Google