Frequently Asked Questions

Data Analytics

What data will you provide?

We are actively developing a data reporting system to help businesses gain valuable insights on their customer demographics and behavior. This data will be identified through consumer app usage and visual data captured through live streaming cameras. 

How will I access my location data?

You will have access to a secure business portal to manage your locations and view data insights. Our data offerings continue to evolve, so please reach out to discuss what’s possible today and what is coming soon.

Am I able to access camera data without a camera installed?

No – camera data is not collected/provided unless cameras are installed. However, you are able to create an account for free with vibes/amenities/offerings, a digital menu (Free QR Code) and ‘claim your business’ on Grip Places that will enhance your discoverability to app users. Even without cameras, Grip can provide valuable app data in an anonymized way to give you a better sense for what users are saying about your establishment to help you attract the right customers and grow your business.

Live Streaming Cameras

Do the cameras violate consumer privacy?

No. Facial-Blurring technology has been implemented into our product to protect privacy. Faces of patrons are blurred out to prevent individual identities from being exposed. 

Are cameras able to serve as a security camera service as well?

No. Grip Places does not and will not double as a security service. We do not record any video, only live stream as it’s own individual service. Facial blurring also prohibits our cameras from being used to identify faces in a ‘security’ circumstance.

Do the cameras record?

No. Grip cameras do not store camera feeds, but rather execute facial blurring and then send the encrypted (secure) video clip up to the cloud where we then present it to app users. They are Live-Stream Only, sending 15 second clips taht refresh every 10-30 minutes.

Am I able to use my current security cameras?

No. We must provide you with the specific camera that will need to be installed, in addition to a special video ‘controller’ (like a mini computer) with our proprietary facial blurring technology installed. Only our cameras are capable of blurring faces, encrypting the video, and sending it to our servers.

Are the cameras hardwired or Wi-Fi?

Hard-wired. Our cameras cannot be connected via wi-fi due to security reasons. Wifi is a common security vulnerability and can be exploited by educated attackers.

Do I have ability to turn cameras on and off?

Yes. Business Owners/Operators have full autonomy over when cameras are on/off to the public on the app. When cameras are not live streaming they will still be collecting 100% anonymized, secure data for your business. Cameras also turn off automatically according to your business hours that are set in our system, so you don’t need to babysit the cameras either.

Questions about Grip Places?

Curious about Grip Places? Fill out the form below to to speak with one of our specialists.


(877) 420 – 9222


Denver, CO


Download the Grip Places App Today and See for Yourself

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