How can we help?
Find some answers below, or feel free to contact our support team using the form. You may also contact us at:
(877) 420-9222 Toll Free
(720) 715-7222 Main Local
Why doesn't Grip do "star ratings" like everyone else?
We strongly believe that guest opinions don’t translate well to your typical 1 to 5 star rating scale. For example, it’s not fair for your business to receive a 1-star review because someone had to wait 30 minutes for a table during the brunch rush.
How does Grip help find the right guests for my business?
Using the ‘vibes’ description that you input into the Grip platform, coupled with actual customer feedback, Grip is able to do some magic matchmaking to show people the businesses that match their specific preferences. Got a lively vibe? We’ll present your restaurant as an option to those customers who have stated that they like that type of thing.
How can Grip help my business grow?
Once you have signed up, Grip makes it very easy to run promotions/discounts, curate a detailed profile, and even run menu specials to help bring guests in the door. We’ll help you track which promotions work for you, and which ones don’t, and offer tips and tricks to get the most out of the powerful Grip platform.
Why should I use Grip over making my own app?
Building and managing a great app is difficult. Grip’s team has decades of experience building world class applications and we’re dedicated to constantly evolving to help your business get discovered.
What is the cost?
Do the cameras violate consumer privacy?
Are cameras able to serve as a security camera service as well?
Do the cameras record?
Am I able to use my current security cameras to live stream though the app?
Are the cameras hardwired or Wi-Fi?
Do I have ability to turn cameras on and off?
What data points are available ?
How do I access the Data?
Am I able to access camera data without a camera installed?
How many users do you have?